REFUND AND RETURN POLICY
1. RETURNS
We accept returns up to [30] days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
2. EXCHANGES
We accept exchanges within [30] days of delivery. If you wish to exchange an item, please [describe the process, e.g., contact us at bhaktibloomsllc@gmail.com with your order number and the details of the item you wish to exchange].
3. RETURN CONDITIONS
- Items must be returned in the original packaging, including any boxes, bags, and tags.
- The product must show no signs of use, wear, or damage.
- Non-returnable items: [List any non-returnable items, e.g., Gift cards, personalized items, sale items marked “Final Sale,” perishable goods, intimate apparel].
4. REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within [5-10] business days.
- Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company/bank, as it may take some time before your refund is officially posted.
5. RETURN SHIPPING
- The customer is responsible for paying the shipping costs for returning the item unless the item is defective or we made an error.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
6. HOW TO START A RETURN
To start a return, please contact us at [Email Address] with your order number and the reason for the return.
